Player Safety — 111ck Platform

Responsible Gaming

111ck is committed to providing a safe, fair, and enjoyable environment for every player in Bangladesh. Gambling is entertainment — know your limits and always play within them.

Our Approach to Responsible Gaming

At 111ck, we believe gambling should always be a form of entertainment — never a financial strategy, a way to escape problems, or a compulsion that interferes with daily life. We have built responsible gaming principles into the core of our platform, not as an afterthought, but as a fundamental commitment to every player who uses our services.

We provide every registered player with access to practical tools designed to maintain healthy gambling habits. These tools are free to use and can be activated immediately by contacting our support team via the email address shown in the footer of this page. 111ck staff are trained to handle responsible gaming requests with care, discretion, and speed — no questions asked, no pressure applied.

Responsible gaming is a shared effort. While 111ck provides the tools and the framework, each player carries personal responsibility for their own behaviour. We encourage all players to approach gaming with clear limits in mind, to treat losses as the cost of entertainment, and to seek help early if gambling begins affecting their mood, finances, or relationships.

21+ Age Restriction

21+

The 111ck platform is strictly for adults aged 21 and above. Underage gambling is illegal and harmful. We verify player ages at registration and act immediately on any report of underage access.

111ck enforces a strict minimum age of 21 years for all players. This is not a guideline — it is an absolute requirement. We use identity verification during registration to confirm that every new account holder meets this age requirement before they are permitted to deposit or place bets on the platform.

If you are aware of anyone under the age of 21 who has registered an account or is attempting to access 111ck, please report this immediately via the email shown in the footer. Any account confirmed to belong to a person under 21 will be closed immediately and all associated transactions reviewed by our compliance team.

Player Protection Tools

111ck gives every player direct access to the following responsible gaming tools. Use them proactively — before gambling becomes a problem, not after.

💰
Deposit Limits
Set daily, weekly, or monthly deposit caps so you control how much you fund your account in any given period.
⏱️
Session Time Limits
Set a maximum session length so the platform alerts you when your playing time reaches your chosen limit.
🚫
Self-Exclusion
Request a temporary or permanent ban on your own account — from 30 days to permanent — if you feel gambling is no longer under control.
😴
Time-Out Breaks
Take a short break of 24 hours, 48 hours, or 7 days without permanently closing your account — space to reset and reflect.
📊
Activity Statements
View a full history of your deposits, withdrawals, bets, and wins to stay informed about your gambling activity at any time.
🔐
Account Lock
Immediately lock your account for a chosen period if you need an urgent break. Account locking is instant and cannot be reversed during the lock period.

How to Activate Each Tool

💰 Setting Deposit Limits
Contact our support team via the email in the footer and specify whether you want a daily, weekly, or monthly limit along with the maximum BDT amount. Deposit limit increases take 7 days to take effect — preventing impulsive decisions — while decreases apply immediately. Set your limit to an amount you are genuinely comfortable losing, treating it as your entertainment budget.
⏱️ Enabling Session Time Limits
Session time limits let you set a maximum playing session in minutes or hours. Once your session hits the configured time, you receive a notification and the platform prompts you to take a break. Contact support via the footer email and specify your preferred session length. This tool helps players who find it easy to lose track of time while gaming.
😴 Taking a Time-Out Break
A time-out is a short, planned break — typically 24 hours, 48 hours, or 7 days — during which your account remains open but you cannot log in, deposit, or place bets. Time-outs are ideal for players who feel they need a short reset without committing to a longer self-exclusion. Contact support via the footer email to activate. The time-out takes effect immediately and cannot be cancelled early.
🚫 Requesting Self-Exclusion
Self-exclusion suits players who recognise that gambling has become or is becoming a problem. You can request exclusion for 30 days, 6 months, 12 months, or permanently. During exclusion your account is locked, your balance is preserved and may be withdrawn, and 111ck will not send you any promotional communications. Contact support via the footer email to request. Self-exclusion cannot be reversed before the chosen period expires.
How to Contact Support for Any Tool

All responsible gaming tool requests are handled by our support team. Send an email to the address shown in the footer of this page. Include your registered mobile number, the tool you wish to activate, and the specific parameters such as the limit amount or period length. Our team will confirm activation promptly and will never attempt to dissuade you from using any of these tools.

Warning Signs of Problem Gambling

Problem gambling develops gradually. The signs below are commonly reported by people who have recognised they had a gambling problem. If any of these feel familiar, please reach out to our support team — there is no judgment, and help is available right now.

⚠️
Gambling with money you cannot afford to lose — using funds meant for rent, food, bills, or family needs.
⚠️
Chasing losses — continuing to gamble after a losing session in an attempt to win back what was lost, which typically leads to larger losses.
⚠️
Hiding gambling activity — concealing deposits, withdrawals, or time spent gambling from family members or close friends.
⚠️
Gambling affecting relationships — arguments about money or time, or neglecting family, work, or study responsibilities in order to gamble.
⚠️
Using gambling to manage emotions — gambling to escape stress, anxiety, boredom, or depression rather than as pure entertainment.
⚠️
Inability to stop — finding it difficult or impossible to stop gambling even when you want to, or feeling restless and irritable when trying to cut back.
If You Recognise These Signs

Please do not wait. Contact the 111ck support team immediately using the email shown in the footer. You can request a time-out, self-exclusion, or account closure without any judgment or pressure. Our team handles all responsible gaming requests with complete confidentiality. If you are in Bangladesh and need additional support, consider speaking with a trusted family member or a mental health counsellor in your local area.

Quick Self-Assessment

Ask yourself the following questions honestly. If you answer yes to two or more of them, we encourage you to take a break and consider using one of the responsible gaming tools described above.

1
Have you ever bet more than you could comfortably afford to lose?
2
Have you returned to gambling the next day to try to win back money lost the day before?
3
Have you ever borrowed money or sold personal items to fund your gambling?
4
Do you feel restless or irritable when you try to stop or cut back on gambling?
5
Has gambling caused significant problems in your relationships, work, or finances?

Answering these questions honestly is an important first step. Seeking help is a sign of strength, not weakness. Our support team is here for you — all responsible gaming requests are handled confidentially and without commercial pressure.

Protecting Minors

111ck operates a strict zero-tolerance policy towards underage gambling. No person under the age of 21 is permitted to register an account, deposit funds, or participate in any game or betting activity on the platform. We require date of birth during registration and may request identity documentation at any stage to verify age. Any account found to belong to a person under 21 will be closed immediately, all associated funds handled per our Terms and Conditions, and the case reviewed by our compliance team.

If you share a device with minors, we strongly recommend using your device's parental controls or a password-protected screen lock to prevent underage access to 111ck. Do not save your 111ck credentials in a shared browser. If you suspect a minor has accessed your account, contact support immediately via the footer email and request an account security review.

Reporting Underage Access

If you believe a person under 21 is using the 111ck platform, report this to our support team immediately via the email address shown in the footer. Provide as much detail as possible. All reports are treated confidentially and investigated promptly. We thank you for helping us maintain a safe environment for everyone.

Our Commitment to Safe Play

111ck is committed to building a gambling platform that places player welfare at the centre of every decision. Responsible gaming is not a compliance checkbox for us — it is an ongoing operational priority. We continuously review and improve our responsible gaming tools, player monitoring systems, and support processes to ensure that every player has access to the protections they need.

Our platform uses internal monitoring to identify patterns that may indicate a player is experiencing difficulty — such as rapidly escalating bet sizes, increased session frequency, or large deposits followed by immediate withdrawals. When our system flags such patterns, our support team may proactively reach out. This outreach is never commercial; it is purely welfare-focused.

We also commit to never marketing to players who have activated any responsible gaming tool, who are in an active self-exclusion period, or whose accounts have been flagged by our monitoring system. Any player can opt out of all marketing at any time by contacting support via the footer email. 111ck exists to provide entertainment — and entertainment is only genuine when the player is in control.

Need Help? Contact Us Now

If gambling is causing you stress, financial difficulty, or problems in your personal life, please reach out to the 111ck support team now. You do not need to be in crisis to ask for help — you can request a time-out, a deposit limit, or simply talk to our team about your concerns. All responsible gaming requests are handled promptly, confidentially, and without any commercial pressure.

Contact Support — Responsible Gaming

Send an email to the address shown in the footer of this page. Include your registered mobile number and describe what you are experiencing or which tool you would like to activate. Our team will respond promptly and will never attempt to persuade you to continue gambling. Messages sent during Bangladesh Standard Time (UTC+6) business hours are typically answered within a few hours. All messages are treated as strictly confidential.

Play Smart at 111ck

When you are ready to play responsibly, 111ck offers world-class casino games, live cricket betting, and instant local payments via bKash and Nagad — all within a safe, fair environment built with your wellbeing in mind.

Enter 111ck Casino Explore Cricket Betting View FAQ